Try the following steps:
1. Refresh your browser.
2. If refreshing didn't help, try the following:
• Adjust the volume control on your computer and speakers.
• Adjust the volume control located in the lower left corner of the Player.
• Restart your internet browser (Internet Explorer, Firefox, Chrome, etc.)
• Ensure that the volume is turned up on other video players, such as Quicktime, Real Player, or Windows Media player, as this might affect the video player sound.

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